Your privacy and security are important to us. Because we gather certain types of information about National Bureau of Revenue and Regulatory Officials (“NBRRO”) users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy policy discloses what information we gather and how we use it. Questions regarding this statement should be directed to: We may amend this policy at any time by sending the amended policy to any email address you provide to us, or by posting the amended version on our home page. Under no circumstances, however, would we change our privacy policy in a way that would allow us to distribute your personal information to third persons without your approval. NOTE: NBRRO cannot accept information from individuals who are under 13 years of age without first obtaining express parental consent.

1. Capture and Use of Information.

Anonymous Access

You may access and browse public areas of our website without disclosing your personal data.


If you participate in interactive activities (event registration, message boards, membership program, etc.) on NBRRO, you may be asked to register for a free ID and password and/or to provide information on event-registration forms. Unique identifiers, such as IDs and passwords, are collected to verify your identity and for use as account numbers in our record system. Your contact information may also be used to contact you when necessary for customer service reasons. Financial information that is collected is used only to bill you for products and services that you specifically request.


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of our site. Our cookies do not contain any personally identifying information; we use them to provide features such as personalization, to save your member ID and to keep track of your shopping cart. We may also use cookies to assist us in delivering content specific to your interests. Additionally, after you've entered your member ID and password during a session on our service, we save that information so you don’' have to re-enter it repeatedly during that session. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Not accepting cookies may make certain features of NBRRO unavailable to you.

IP Address

We may use your IP address to identify you and your shopping cart, to administer our website and to assist in diagnosing problems with our server.

2. Additional Uses of Information.

All of the information we collect, both what you tell us and what we collect through the use of cookies, is used to personalize your account, to customize our services and to allow our customer service representatives to contact you when necessary. NBRRO may use information collected from you to tell you about products or services that may be of interest to you. It is NBRRO’s policy not to distribute to third parties any personally identifying information about you without your consent (usually communicated through an automatic “opt-in” mechanism from which you can choose to “opt out”). In many cases, information will be released only on an aggregated basis (meaning that the information from many NBRRO users is grouped together in a way that does not disclose the personal information of any particular user). In other cases, we may use contact information that you provide to send you information about our company and promotional material from some of our partners.

Special Note #1 for Users Accessing NBRRO within a Frame

NBRRO has partnered with various websites (“Framing Sites”), allowing users of those Framing Sites to register for events and to otherwise use the NBRRO services within a frame and without leaving the Framing Site. In some cases, NBRRO has agreed to provide to the Framing Site personal information collected from people who make use of the NBRRO services from the Framing Site (that is, within a frame and without leaving the Framing Site). In these cases, please be aware that the Framing Site operates independently from, and may have privacy and security policies wholly different from, NBRRO. If you wish to make use of the NBRRO services, but do not wish to have your information shared with third parties, please access our services directly, and not from a Framing Site.

Special Note #2 for Users Accessing NBRRO for Events with Event Directors

In some cases, an event on NBRRO involves an Event Director (ED). An ED is a third party that may coordinate, facilitate, or sponsor an event. In these cases, NBRRO has agreed to provide to the ED personal information collected from people who register for an event that has been entered by an ED. Each ED operates independently from, and may have privacy and security policies wholly different from, NBRRO. Prior to registering for an event sponsored by an ED, NBRRO encourages you to contact the ED and review the ED’s privacy and security practices. NBRRO bears no responsibility for the activities of any ED to whom NBRRO may provide information.

Special Note #3 for Fulfillment Partners

In some cases, a third party with whom we have contracted may need to coordinate, facilitate, or perform a service for us (e.g., fulfill orders or other similar activities). In these cases, NBRRO will provide personal information to the third party. Each such third party operates independently from, and may have privacy and security policies wholly different from, NBRRO. NBRRO bears no responsibility for the activities of any third party to whom NBRRO may provide fulfillment information.

3. General Privacy Information.

NBRRO makes various public forums (such as message boards, chat rooms or news groups) available to its users. When you disclose personal information in such public forums, that information can be collected and used by others in various ways, including by sending unsolicited messages. You are solely responsible for any postings you make on public forums on NBRRO, and for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online. Further, the NBRRO website contains links to partners, advertisers and third party Internet sites and services that may collect data in connection with registrations, promotions, e-commerce, etc. NBRRO is also linked to by, and in some cases framed by, certain partner websites. Each of the websites (linked from NBRRO, or linking to NBRRO) have separate privacy and data collection practices, independent of NBRRO, and NBRRO has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites.

4. Security.

NBRRO has established and maintains reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information. We use a variety of industry-standard security measures to maintain the safety of your personal information. For example, credit card numbers in NBRRO’s secure database which is located behind a firewall. Personal information and such encrypted credit card numbers collected on NBRRO are stored in a secure operating environment that is not available to the public. All credit card and registration information supplied by users is transmitted via Secure Socket Layer (SSL) technology. NBRRO’s technology department conducts frequent site-security audits. “Perfect security,” however, does not exist on the Internet. Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, NBRRO will disclose personal information about an individual user if we believe in good faith that such disclosure is necessary to comply with an applicable law or valid legal process.

5. Protecting Yourself.

You can help to protect your information by safeguarding your NBRRO password, using caution and discretion when posting information on public areas of the NBRRO website, and by learning more about internet privacy from Web sites such as TRUSTe (


The membership portion of any payment is non refundable. Payments toward the annual conference and housing are refundable (minus $50 fee) up to 30 days prior to the conference and non refundable thereafter.